Welcome to Softcare International

"Caring for your Well-Being"

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a b o u t u s

Softcare International PVT LTD Is One of The Most Admired Pharmaceutical Distributors in Sri Lanka that covers Branded Prescriptions, Generics, And OTC/consumers in the Sri Lankan Pharmaceutical industry. We Have a Dynamic Team of Sales & Marketing Delegates Who Are Results-Driven and Experienced; Covering Many Doctors, Specialists, Hospitals, And Pharmacies in Sri Lanka. We Aim to Have a Company Culture Where All Employees Are Valued and Treated with Respect, And Work together to Achieve Company Goals and Revitalize Brands Through Innovative Marketing and Superlative Customer Service.

c h a i r m a n ' s m e s s a g e

Softcare remains extremely well positioned to deliver greater results for our partners and to grow its businesses and its opportunities. Softcare has a diverse platform that gives us exceptional access to compelling opportunities across a wide range of products and markets. An extraordinary leadership team with a relentless commitment to excellence provides the expertise and wisdom to guide our decisions. Finally, we have a proven approach to building value over a long-term strategy.

- DULIP JAYAWARDENA
  Chairman

o u r p r i n c i p l e s

Our background

Softcare International Is A Family-Owned Company That Continues To Espouse Strong Family Values Into The Bs Corporation. We Have An Experienced And Talented Team That Is Committed To Help Patients Lead A Healthier And Better Life By Enabling Healthcare Providers To Access High-Quality Established Medicines. We Revitalize And Innovate Niche Established Medicines That May Otherwise Not Be Available To Patients. Our Customers, Partners, And Patients Value Us Because We deliver Quality Medical Products.

Our Values

Our brand essence, ‘beyond fulfillment’ is to go beyond what’s expected to deliver. We embody the ethos of our company and the traits we look for in ourselves. By empowering our people to use good judgment to make the right choices, we enable the employees to grow within the organization. We work together, combining the intellectual power of our global, multicultural workforce to find ways to improve the lives of patients. We don’t sit back. We constantly strive to create new opportunities that deliver value.

Our Intergrity

We insist on the highest ethical behavior in all aspects of our work. We operate in a highly complex and competitive environment, but we always aim to do what’s right for the healthcare system and the patients we serve. Today our senior management team has over 15 years of experience in the sector. Our professionalism has won the trust of clients around the world and seen us expand rapidly, yet we retain the local, small-company approach which means every customer is treated as an individual.

s e r v i c e s

Distribution

We undertake the responsibility ourselves without outsourcing to a third party. We believe that “building strong relationships with our customers” gives us a competitive edge. Our distribution reach the entire national population, via an operational structure that efficiently links to many pharmacies, supermarket chains, private hospitals and government institutions. Each facility is attended personally by a dedicated member of our expert sales force. We provide world-class customer service with the objective of maximizing revenue opportunities by satisfying the growing needs of our customers and thereby achieving and exceeding the objectives.

Regulatory

In Softcare International, All Pharmaceuticals, Devices, and Cosmetics are registered with the National Medicines Regulatory Authority (NMRA) of the Ministry of Health in Sri Lanka. Our regulatory team include experienced, qualified pharmacists who has a sound understanding to fulfil the requirements of the NMRA of Sri Lanka. The team have become experts in the process & strive to obtain speedy product registrations ethically. Our team ensure the Quality of the medicinal products has met the applicable standards of safety, quality, and efficacy. At Softcare International, We ensure that all dossiers meet the requirement for easy evaluations.

Tender

Sri Lanka acquires over 1500 pharmaceutical items and 3000 medical devices through its procurement arms – The State Pharmaceuticals Corporation and the Medical Supplies Division. Softcare International follow-up and inform its business partners on the upcoming tenders through our dedicated team who processes past tenders, tender readings, and awards. Suppliers to Government need to go through a pre-qualification process at SPC in addition to mandatory registration of the products by the NMRA. Tender documents sent by the principals will be submitted to the SPC/MSD and will be followed up with the relevant authorities at MOH & SPC.

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